Universal Technical Resource Services, Inc. (UTRS) is proud to announce that we have earned an A+ rating with the Better Business Bureau (BBB). The A+ rating, the highest achievable score from the BBB, reflects UTRS’s dedication to maintaining the highest standards in all its operations.
A Mark of Exceptional Performance
Industry insights suggest that only a small percentage of businesses – often in the range of 10–15% – achieve and sustain an A+ rating with the BBB. This puts UTRS in a distinguished group of companies that continually earn the confidence of both the BBB and our valued clients.
What This Means for Our Customers
An A+ rating from the BBB is an industry-leading distinction that signals to our current and prospective clients that UTRS adheres to the highest standards of business ethics, customer service, and operational excellence. We provide technical service in fields where the qualities of precision, reliability, and trust are paramount, including civil engineering, manufacturing, and information security. Our BBB rating provides an extra layer of assurance that we will be a dependable partner.
A Commitment to Continuous Improvement
UTRS’s BBB A+ rating is not a static, one-time achievement. It is a dynamic, real-time reflection of our company’s ongoing adherence to best business practices, including:
- Responding promptly and effectively to customer inquiries and concerns.
- Maintaining clear and transparent communication.
- Resolving any customer complaints in a fair and timely manner.
- Upholding the highest ethical standards in all business dealings.
Transparency and Trust
UTRS believes in complete transparency. Potential customers are encouraged to verify our BBB rating at any time by clicking here or on the BBB logo above to confirm that we continue to meet – and exceed – the industry standards. This open approach is part of our broader commitment to building lasting, trust-based relationships with every client.
At UTRS, we understand that our success is measured by the success of our customers. Our BBB A+ rating is a reflection of our pledged dedication to quality, integrity, continuous improvement, and always having your back. We look forward to serving your technical needs with the same level of excellence that has earned us this prestigious recognition.